Please see the requirements. We will happily refund your purchase if there is an issue with the product or our technical support is unable to solve the problem. If such is the case, we will refund your payment within 30 days after your purchase date.
POST-REFUND PRODUCT USAGE: By receiving the refund, you agree to remove all files downloaded from our website, and all rights to use the product is revoked. We reserve the right to decline a refund if the client does not adhere to these conditions.
REFUND PROCESS: Send your inquiry to our support team in member area. DO NOT dispute via Paypal, all refund is processed by Jvzoo.
REFUND POLICY: Our refund policy applies only to your first time purchase of our product. Later purchases are not given the same refund policy. We understand that sometimes your first time purchase is not a lucky one, and you may want to have another purchase for the product, but please be aware that second purchase refund requests are not permitted. The policy is for protecting our product and ourselves from individuals who attempted to take advantage from our refund policy.
DUPLICATE PURCHASE: In the case of an erroneous billing or duplicate billing, we will investigate the matter and will issue a full refund if deemed necessary